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Privacy Policy

Last updated: 5 May, 2026

Aussie Print respects your privacy and is committed to protecting the personal information you share with us when using our website, placing an order, requesting a quote, uploading artwork, or contacting our team.

This Privacy Policy explains how Aussie Print collects, uses, stores, and protects your personal information.

Aussie Print aims to handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988, where applicable. The OAIC explains that the Australian Privacy Principles cover how personal information is collected, used, disclosed, secured, accessed, and corrected.

1. Information We Collect

We may collect personal information from you when you:

  • Place an order through our website
  • Request a custom print quote
  • Upload artwork, logos, images, or design files
  • Contact us by phone, email, website form, or social media
  • Subscribe to our emails or promotional updates
  • Create an account or provide delivery details

The information we collect may include:

  • Your name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order details
  • Payment-related information
  • Uploaded artwork, logos, images, or design files
  • Business name, if applicable
  • Messages or enquiries you send to us
  • Website usage data such as IP address, browser type, device information, and pages visited

2. How We Use Your Information

We collect and use your information to:

  • Process and fulfil your orders
  • Prepare custom print quotes
  • Create, review, and produce printed products
  • Communicate with you about your order or enquiry
  • Arrange delivery or collection
  • Provide customer support
  • Send order updates, invoices, and confirmations
  • Improve our website, products, and services
  • Send marketing emails or promotions, where you have opted in or where permitted by law
  • Prevent fraud, misuse, or unauthorised activity
  • Meet legal, tax, accounting, and business record obligations

3. Uploaded Artwork, Logos, and Design Files

As part of our custom printing services, you may provide artwork, brand assets, logos, images, text, or other design files.

We use these files only for the purpose of preparing, producing, checking, or completing your order, unless you give us permission to use them for another purpose, such as portfolio display, marketing, or promotional examples.

You are responsible for ensuring that you have the legal right to use any artwork, logos, images, trademarks, or designs you provide to Aussie Print.

4. Payments

Where payment is made through our website or an approved payment provider, your payment may be processed securely by a third-party payment gateway.

Aussie Print does not intentionally store full credit card or debit card details on our website. Payment providers may collect and process payment information in accordance with their own privacy and security policies.

5. Sharing Your Information

We may share your personal information with trusted third parties where required to operate our business and deliver our services, including:

  • Printing and production partners, where required
  • Delivery and courier providers
  • Payment processors
  • Website hosting providers
  • Email and communication platforms
  • IT, security, and support service providers
  • Accounting, legal, or compliance advisers
  • Government, regulatory, or law enforcement bodies where required by law

We only share information that is reasonably necessary for the relevant service or legal requirement.

6. Marketing Communications

We may use your email address to send you updates, offers, promotions, or news about Aussie Print products and services.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.

Even if you unsubscribe from marketing communications, we may still send you important service-related messages about your orders, quotes, invoices, or account.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, remember preferences, and support marketing or advertising activities.

Cookies may collect information such as your device type, browser, IP address, pages viewed, time spent on the website, and general usage behaviour.

You can disable cookies through your browser settings, although some parts of the website may not function properly if cookies are turned off.

8. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These steps may include secure systems, restricted access, password protection, website security measures, staff procedures, and the use of trusted service providers.

However, no method of online transmission or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.

9. Overseas Disclosure

Some of the third-party platforms or service providers we use may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy requirements.

10. Accessing or Correcting Your Information

You may contact us to request access to the personal information we hold about you or to ask us to correct information that is inaccurate, outdated, incomplete, or misleading.

We may need to verify your identity before responding to your request.

11. Retention of Information

We retain personal information only for as long as reasonably required for business, legal, accounting, tax, production, customer service, and record-keeping purposes.

Uploaded artwork and design files may be retained for a reasonable period to assist with reorders, customer support, or production records, unless you request deletion and we are legally or operationally able to do so.

12. Third-Party Links

Our website may contain links to third-party websites or platforms. Aussie Print is not responsible for the privacy practices, content, or security of those external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

13. Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children without appropriate consent.

14. Privacy Complaints

If you have a concern or complaint about how we have handled your personal information, please contact us first so we can review and respond to your concern.

We will aim to respond within a reasonable timeframe.

15. Contact Us

For privacy-related questions, access requests, corrections, or complaints, please contact us:

Aussie Print
Website: https://www.aussieprint.net
Email: jessiesaussieprint@gmail.com

16. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal obligations, or privacy practices.